Director, Change Enablement & UX (Business Technology)
Core
Lead unified change enablement and user experience (UX) strategy to ensure successful adoption and usability of enterprise technology initiatives.
Role type
Director, Change Enablement & UX
Builds
End-to-end Workmate experience for business technology programs
Domain
Enterprise Business Technology / Organizational Change Management / UX Design
Required skills
Change management strategy, UX leadership, stakeholder management, team building, executive communication, large-scale implementation leadership
Preferred skills
Center of Excellence establishment, design thinking, enterprise platform experience
Technologies
Workday, ERP, HCM, CRM
Responsibilities
Unify change enablement and UX into a single function, lead UX research and journey mapping, develop adoption metrics and readiness plans, mentor a combined team, serve as a trusted advisor to senior leadership, establish unified methodologies
Seniority
Director, strategic leadership