Change Enablement Analyst
Core
Develop and execute end-to-end change enablement plans for new or updated technologies and processes, coordinating stakeholders and reducing resistance.
Role type
Change Enablement Analyst
Builds
Technology change initiatives across collaboration, event management, CRM, finance, business intelligence, and infrastructure
Domain
IT / Change Management
Required skills
Change management frameworks (Prosci, Kotter), stakeholder engagement, process re-engineering, training material creation, knowledge base article creation, communication planning, digital learning guide creation, AI tool integration, Microsoft 365 (Teams, SharePoint, Office), Confluence, digital authoring tools (DAS, Articulate Rise, video)
Preferred skills
Agile environment experience
Technologies
AI, Business Intelligence, Confluence, CRM, Microsoft 365, SharePoint, Office 365
Responsibilities
Develop end-to-end plans for integrating new technology, Analyze or re-engineer business and technology processes, Build enthusiasm and reduce resistance during pre-implementation activities, Design suitable training and change activities, Reinforce best practices through post-implementation monitoring, Create learning resources for self-service and in-person or virtual training
Seniority
Individual Contributor
