Digital Project Manager
Core
Lead end-to-end User Experience (UX) processes across enterprise digital platforms to shape consistent, user-centered journeys.
Role type
Senior UX Process Lead / Digital Project Manager
Builds
Enterprise digital platforms including websites, portals, applications, and chatbots
Domain
Enterprise Digital / UX Strategy
Deliverable
product features
Required skills
UX process definition, user journey mapping, UX specification creation, cross-functional collaboration, stakeholder management, UX standards establishment, user feedback analysis, requirements gathering
Preferred skills
Large-scale enterprise environment experience, public sector or regulated industry experience, CRM systems knowledge, accessibility standards knowledge, multi-platform management
Technologies
Figma, Miro, FigJam, Confluence
Responsibilities
Lead and define UX processes across digital assets, translate business requirements into user flows and customer journeys, create UX briefs and requirements, establish UX standards and best practices, participate in early-stage project planning, collaborate with development and QA teams, analyze user feedback and usage data
Seniority
Senior, hands-on IC
