HCM Functional Consultant - Workday Success Plans
Core
Act as a trusted Workday advisor to help customers solve business needs through targeted microconsulting engagements, configuration guidance, and feature demonstrations.
Role type
Senior HCM Functional Consultant (Workday)
Builds
Customer success programs and feature adoption strategies for Workday applications
Domain
Human Capital Management (HCM) / Enterprise Cloud
Deliverable
client delivery
Required skills
Workday functional expertise, HCM domain knowledge (Recruiting, Talent, Performance Management), consulting experience, product configuration, customer communication, feature adoption strategies
Preferred skills
SAP, Oracle, PeopleSoft, Ultimate Software, ADP, Ceridian experience, industry practices knowledge
Technologies
Workday, SAP, Oracle, PeopleSoft, Ultimate Software, ADP, Ceridian
Responsibilities
Conduct research to understand customer questions and Workday concepts; deliver small scope consulting with configuration guidance and demonstrations; troubleshoot product configuration to meet business requirements; create and deliver customer presentations on Workday features; provide one-on-one consulting guidance to accelerate feature adoption; review customer tenants to identify adoption opportunities; maintain product expertise and Workday Certification(s); help drive creation of new programs for customer feature adoption; perform configuration and business requirements reviews with optimization opportunities; provide one-on-one customer configuration designs
