Principal Services Executive
Core
Trusted Advisor and bridge between Workday's ASEAN customers, prospects, and internal GTM teams to drive adoption, consumption, and successful deployment of Workday's HCM, Financial Management, and AI platform solutions.
Role type
Principal Services Executive (Trusted Advisor / GTM Lead)
Builds
Global Services deployment strategies, transformation roadmaps, and service proposals for enterprise clients in ASEAN.
Domain
Enterprise SaaS / Human Capital Management (HCM) / Financial Management / AI / ERP
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Consulting sales, professional services delivery management, project delivery, strategic account management, RFP/RFI handling, pipeline management, contract negotiation, change management advisory, partner ecosystem management, multi-cloud transformation strategy, AI and automation domain knowledge.
Preferred skills
MBA or equivalent industry credentials, track record in successful service revenue and profitability attainment, experience in BFSI/IT/Manufacturing/Healthcare enterprise transformation, presentation skills in complex sales cycles.
Technologies
Workday, SAP, Oracle, SuccessFactors, AI platforms, Enterprise Automation tools, Cloud ERP systems.
Responsibilities
Lead consultative selling and services discovery sessions for strategic accounts; develop deployment strategies and transformation plans; prepare estimates, proposals, and contracts; nurture relationships with service partners; coordinate interventions across Global Services and Customer Success teams; manage professional services agreements and Statements of Work; respond to RFIs/RFPs/RFQs.
Seniority
Principal, hands-on IC with strategic leadership
