Enterprise Solutions Architect, Engineering Platform Services
Core
Define architectural vision and lead the design of scalable, secure, AI-forward platform services for ITSM, DevOps, and engineering operations.
Role type
Senior Enterprise Solutions Architect (Engineering Platform)
Builds
Cohesive, scalable, and secure ecosystem of platform services powering software delivery and IT operations.
Domain
Enterprise IT, DevOps, AI/ML integration, ServiceNow
Deliverable
production ML models | product features | infrastructure
Required skills
Enterprise architecture, hands-on software development (Python, TypeScript, Java, Go), ServiceNow ITSM design, DevOps/CI-CD, cloud platforms (AWS/Azure/GCP), AI/ML integration, system integration (REST, event-driven), platform reliability (SLO/SLA)
Preferred skills
LLM integration patterns, RAG, agentic workflows, prompt engineering, ServiceNow CAD, AWS Solutions Architect Professional, TOGAF, ServiceNow CTA
Technologies
ServiceNow, Python, TypeScript, JavaScript, Java, Go, Docker, Kubernetes, AWS, Azure, GCP, Kafka, Azure Service Bus
Responsibilities
Define end-to-end solution architecture and reference architectures; lead integration of AI and automation into platform services; define SDLC and DevSecOps standards; architect scalable ITSM/ESM solutions; conduct architectural reviews and mentor engineers.
Seniority
Senior, hands-on IC with strategic influence
