Responsable Service Clients F/H
Core
Managing a team of mobile after-sales technicians performing maintenance on industrial equipment while driving service sales and market development for a logistics company.
Role type
Regional Service Manager (After-Sales)
Builds
Maintenance services, service contracts, and fleet management solutions for industrial clients.
Domain
Intralogistics / Industrial Equipment Maintenance
Deliverable
client delivery
Required skills
Team management, client relationship management, commercial development, market analysis, SAP proficiency
Preferred skills
Prior experience in after-sales service (SAV), technical or commercial background (Bac+2)
Responsibilities
Manage and supervise mobile after-sales technicians, follow up on client maintenance needs, develop service sales contracts, analyze market opportunities to increase market share and margins.
Seniority
Mid-level manager