Senior Director - Revenue Cycle Global Training & Quality Assurance
Core
Design and scale enterprise-wide Revenue Cycle learning programs and Quality Assurance frameworks to drive operational excellence, compliance, and performance in healthcare managed services.
Role type
Senior Director, Revenue Cycle Training & Quality Assurance
Builds
Global training pathways, leadership development programs, and AI-driven quality monitoring systems for healthcare revenue cycle operations.
Domain
Healthcare / Revenue Cycle Management / Managed Services
Required skills
Strategic vision for training and QA, AI/automation platform integration, adult learning methodology, global team scaling, regulatory compliance management, data-driven decision making, stakeholder partnership
Preferred skills
Master's degree in business/healthcare, experience with Workday/LinkedIn Learning, advanced analytics expertise
Technologies
AI-powered learning platforms, automation tools, advanced analytics, Workday, LinkedIn Learning
Responsibilities
Define role-based learning pathways and leadership development curricula; deploy AI-driven quality monitoring and real-time auditing; manage closed-loop feedback between QA findings and training remediation; track KPIs for training effectiveness and QA performance; partner with technology teams to advance the training and QA tech stack.
Seniority
Senior Director, strategy & mentorship
