ServiceNow Business Process Consultant (Manager)

Chicago - 550 Van Buren, USFull-time$145k–$170k2026-08-17 → 2026-11-12

Remote

Core

ServiceNow Business Process Consultant specializing in enterprise software implementations, process optimization, and automation solutions for clients.

Role type

Manager-level ServiceNow Business Process Consultant

Builds

End-to-end ServiceNow implementations, automation solutions, and optimized business processes

Domain

Enterprise Software / Digital Transformation / Process Automation

Required skills

ServiceNow platform expertise, process analysis, stakeholder management, user story definition, Agile/Waterfall project management, KPI development, technical documentation

Preferred skills

ServiceNow Elite partner experience, greenfield implementation experience, CSM/HRSD/SPM/GRC module knowledge, NowAssist/AI Agents, NowCreate, micro-certifications

Technologies

ServiceNow, NowAssist, AI Agents, NowCreate, Agile 2.0, Test Management 2.0

Responsibilities

Analyze process data and identify trends to inform decision-making, facilitate workshops to gather requirements, define and document user stories, coach clients on UAT plans, configure and optimize automation software, manage project timelines and deliverables

Seniority

Manager, hands-on IC with strategic oversight

About Huron

Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to mai