CRM Technology Manager
Core
Oversee the implementation, management, and optimization of Salesforce and related technology solutions to drive efficiency and effectiveness across the organization.
Role type
CRM Technology Manager
Builds
Salesforce ecosystem (including Xactly/Pardot), integrations, and reporting solutions
Domain
Fund administration and middle office solutions
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Salesforce administration, team leadership, project management, stakeholder engagement, compliance and security, training and support, process improvement, system configuration, integration management, data analysis
Preferred skills
Salesforce certification, experience in Salesforce transformation projects, budget management
Technologies
Salesforce, Xactly, Pardot
Responsibilities
Manage Salesforce Systems, Team Leadership, Process Improvement, Project Management, Stakeholder Engagement, Compliance/Audit and Security, Training and Support
Seniority
Manager, hands-on IC with team leadership