Senior Client Manager - PA
Core
Managing a book of business and serving as a strategic consultant for existing accounts to ensure retention and growth of profitable business.
Role type
Senior Client Manager (Health Insurance)
Builds
Retention and growth of profitable business through renewals and add-on sales
Domain
Health Insurance / Life & Accident & Health
Deliverable
client delivery
Required skills
Account management, sales strategy, business plan development, stakeholder management, contract implementation support, financial reporting, product development participation
Preferred skills
Public speaking, negotiation, problem solving
Technologies
N/A
Responsibilities
Review new products and services with clients to drive renewals and add-on sales; Manage senior-level relationships with clients, consultants, and brokers; Develop and execute business plans for membership retention and profitability; Conduct routine service calls and act as primary contact for strategic planning; Support customers during contract implementation and advocate for escalated service issues; Complete sales projections, finalize rates, and prepare renewal presentations; Participate in product development and lead internal partners in delivering client strategy
Seniority
Senior, hands-on IC