Application Administrator I
Core
Provide first-level support, maintenance, and administration for business applications to ensure optimal performance and user satisfaction.
Role type
Junior application administrator (IT support)
Builds
Business applications (ERP, MES, Supply Chain, Quality)
Domain
Manufacturing, Supply Chain, Enterprise IT
Required skills
Windows OS, ticketing systems, SQL basics, Active Directory, ITIL principles, PowerShell (basic), Microsoft Power Platform, Azure, SharePoint
Preferred skills
ERP/MES/Manufacturing app experience, cloud-based business applications, scripting/automation, low-code platforms
Technologies
Windows, Microsoft Office, SQL, Active Directory, PowerShell, Microsoft Power Platform, Azure, SharePoint, ERP, MES
Responsibilities
Troubleshoot and resolve user application issues; monitor system health and manage user accounts; assist in configuration and deployment of updates/patches; document configurations and procedures; support end-users with access and basic training; participate in testing new functionalities; execute user access requests; assist in root cause analysis; create and maintain application reports and dashboards; coordinate with vendors and internal teams; participate in disaster recovery testing.
Seniority
Entry-level, 0-2 years experience