IT Support Technician (Prince George, VA)
Core
Provide hands-on IT support and infrastructure setup for a new factory startup manufacturing large form-factor equipment, including PC/server support, site IT bring-up, and manufacturing floor readiness.
Role type
IT Support Technician (Factory Startup)
Builds
IT infrastructure, workstations, printers, scanners, and shared devices for office and manufacturing floor environments
Domain
Manufacturing / Factory Operations
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
PC and peripheral installation/configuration, Active Directory administration, ticket queue management, basic network troubleshooting, hardware repair, software package deployment, mobile device enrollment
Preferred skills
Manufacturing/warehouse IT support experience, large-scale IT deployment experience
Technologies
Active Directory, MES, SAP RF, Microsoft applications
Responsibilities
Troubleshoot and resolve end-user hardware/software issues, install and configure PCs and peripherals, monitor and resolve service desk tickets, support IT infrastructure during factory commissioning, assist with initial deployment of IT equipment across office and manufacturing floors, provide on-call support for startup demands
Seniority
Entry-level, hands-on IC
