Lead, Area Health Information Specialist
Core
Lead operational coverage and ROI (Release of Information) processing for healthcare facilities, ensuring accurate medical record handling and patient request fulfillment.
Role type
Senior IC Health Information Specialist (Area Lead)
Builds
Secure, compliant medical record disclosures and patient data access workflows
Domain
Healthcare / Health Information Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | physical/clinical work
Required skills
Medical record processing, HIPAA compliance, patient identity verification, high-volume call handling, fax/mail/electronic workflow management, data entry, on-site operational coverage, staff mentoring, workflow optimization
Preferred skills
2+ years Health Information experience, productivity metric achievement, process improvement suggestions, in-person customer service, relationship building with on-site clients
Technologies
HealthSource, fax machines, printers, encrypted media (CDs/DVDs), shared drives, email systems
Responsibilities
Provide on-site coverage at assigned facilities, process medical record and ROI requests, manage high-volume inbound/outbound calls, assist walk-in patients with identity verification, create encrypted media, monitor fax queues and inboxes, support staff onboarding and training, ensure HIPAA compliance, communicate staffing needs and coverage gaps
Seniority
Senior, hands-on IC with leadership/mentoring duties
