Ant International-Operation Excellence Business Process Manager-ANEXT
Core
Ensure delivery of timely business operations and high quality performance by identifying issues, managing processes, and driving execution excellence across various business units.
Role type
Senior IC operations and business process manager
Builds
Operational workflows, SOPs, metrics, reports, and analytical tools to maximize productivity
Domain
Banking and financial services operations
Required skills
Project management, business process engineering, digital transformation, stakeholder management, data analysis, process improvement, KPI development, ROI assessment, change management, cross-functional team leadership
Preferred skills
Digitization and automation expertise, creative problem solving, adaptability in dynamic environments
Technologies
Excel, Access, PowerPoint
Responsibilities
Develop SOPs, workflows, metrics, and reports; Identify areas for digitization and automation; Prepare performance metrics including KPIs and ROI; Create communication plans for stakeholders; Manage key business operations processes and drive execution excellence
Seniority
Senior, hands-on IC