Imaging Operations Manager
Core
Lead daily operations for an imaging program, managing workflow processes, shift operations, and financial reporting to ensure operational excellence and capacity.
Role type
Senior Operations Manager (Imaging)
Builds
Imaging workflows and data processing services for clients
Domain
Information Management / Records Management
Required skills
People management, capacity planning, operational security, disaster recovery, imaging software knowledge, Windows environment management, financial reporting, SLA management
Preferred skills
Kofax Ascent Capture, scanner/hardware operations
Responsibilities
Oversee end-to-end imaging workflows and monitor throughput, manage program billing accuracy and deliver KPI/SLA reports, enforce site security and chain of custody protocols, partner cross-functionally to execute operational changes and onboard staff, act as backup for Senior Operations Manager and manage resource allocation
Seniority
Senior, hands-on IC