Head of Operations
Core
Oversee cash management and payment operations, ensuring strong operational controls, incident management, and high-quality execution.
Role type
Senior leadership operations manager (banking)
Builds
Cash management and payment operations workflows
Domain
Banking / Financial Services
Required skills
Operational risk management, incident management, escalation governance, regulatory compliance, process optimization, team leadership, cash management, payment processing
Preferred skills
Technology partnership, audit readiness, continuous improvement methodologies
Technologies
N/A
Responsibilities
Own end-to-end operational performance for cash management and payment operations, Drive continuous improvement in workflows and controls, Ensure compliance with internal policies and regulatory expectations, Maintain operational risk assessments and control testing readiness, Lead incident management for cash/payment operations
Seniority
Senior, hands-on IC