Software Engineer
Core
Maintain, optimize, and govern the ServiceNow Configuration Management Database (CMDB) to ensure high data integrity, accuracy, and accessibility across the enterprise.
Role type
CMDB Administrator (ServiceNow)
Builds
Enterprise CMDB data integrity and operational workflows
Domain
Information Technology / IT Operations Management
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform expertise, ITOM module configuration, CMDB configuration, Discovery Patterns, Service Mapping, ITIL principles, Hardware Asset Management (HAM), Software Asset Management (SAM)
Preferred skills
Data governance, lifecycle management for Configuration Items (CIs), audit support
Technologies
ServiceNow, MID servers, Discovery, Service Mapping
Responsibilities
Manage CMDB and Discovery Operations, Collaborate and Integrate Systems, Ensure Compliance and Governance
Seniority
Mid-level, hands-on IC