Lead AI Developer
Core
Design, develop, and operate high-scale conversational AI applications, virtual agents, and interactive assistants using serverless and microservices architectures.
Role type
Lead AI Developer (Software Engineering)
Builds
Conversational AI applications, virtual agents, interactive assistants, serverless fulfillment webhooks, and backend APIs.
Domain
Customer Experience (CX) / Contact Center as a Service (CCaaS)
Deliverable
production ML models
Required skills
Python, Node.js/TypeScript, Java, AWS/GCP/Azure, Serverless computing, Microservices, Jenkins CI/CD, Terraform, REST/gRPC APIs, Vector databases, LLM frameworks (LangChain, LlamaIndex), Prompt engineering, Speech-to-Text/Text-to-Speech integration.
Preferred skills
Google CCaaS platform experience, Advanced Jenkins customization, Cloud certifications (AWS/GCP/Azure Solutions Architect), Voice channel integration.
Responsibilities
Design and deploy conversational AI solutions; Build and maintain CI/CD pipelines; Integrate conversational interfaces with enterprise databases and CRMs; Debug performance bottlenecks in webhooks and service integrations; Collaborate on strategic technical direction and best practices.
Seniority
Senior, hands-on IC with leadership responsibilities
