Collections Junior Analyst
Core
Analyze and resolve delinquent customer issues to recover overdue payments and optimize cash flow.
Role type
Junior Collections Analyst
Builds
Recovered payments from medium and small customer accounts
Domain
Financial Services / Accounts Receivable
Deliverable
client delivery
Required skills
Customer service, Microsoft Excel, English communication, account analysis, aging report interpretation, phone and email communication
Preferred skills
Technical Accounting degree, Oracle ERP experience, Collections or Accounts Receivable background, emotional intelligence, attention to detail, analytical and problem-solving abilities
Responsibilities
Reduce past due balances on assigned portfolio, analyze aging reports to determine call priorities, communicate with customers via phone and email, provide account statements and reconciliations, document customer interactions
Seniority
Junior, entry-level IC