Sachbearbeiter Mahnwesen Debitorenbuchhaltung im Bereich Mahnwesen und Reklamationsmanagement m/w/d
Core
First point of contact for internal and external customers regarding dunning and complaints, actively clearing open items and negotiating payment plans.
Role type
Senior Accounts Receivable Specialist (Dunning & Claims)
Builds
Payment plans and collections for the company's participations and business units
Domain
Finance / Accounts Receivable / Dunning
Deliverable
client delivery
Required skills
dunning and claims management, open items clearance, payment plan negotiation, customer communication, SAP R/3 FI, MS Office
Preferred skills
experience in customer service, claims processing, debt management, collections, conflict resolution
Responsibilities
handling written and phone dunning, clearing open customer items, monitoring overdue postings, negotiating installment plans, processing customer inquiries
Seniority
Mid-level, hands-on IC
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