HR Services Representative
Core
Handle HR inquiries, support customers on the HR portal, and perform operational transactional support and administrative services for employees and managers.
Role type
HR Services Representative (People Operations)
Builds
HR operational processes and customer support services
Domain
Human Resources / Technology
Deliverable
dashboards & analysis (via careerplan.io/jobs/J-00352870-hr-services-representative-at-asml)
Required skills
Data collection, inquiry handling, compliance, report generation, Microsoft Office Suite proficiency, process adherence, data interpretation
Preferred skills
Workday, ServiceNow
Responsibilities
Handle inquiries from first contact through resolution, support customers on the HR portal, perform data gathering and input, escalate cases requiring policy clarification, ensure service level agreements are met, maintain knowledge database
Seniority
Entry to Mid-level, individual contributor