Field Service Engineer
Core
Provide product support, training, installation, and maintenance for Nova's semiconductor metrology equipment at customer sites worldwide.
Role type
Field Service Engineer (Semiconductor Equipment)
Builds
Supports large-scale install base of semiconductor metrology equipment for OEM partners and end users.
Domain
Semiconductor manufacturing / Metrology equipment
Deliverable
physical/clinical work
Required skills
Electronics/Mechanical engineering degree, English proficiency, mechanical and electrical troubleshooting, SECS/HSMS protocols, semiconductor safety/yield knowledge, inventory management, equipment integration
Preferred skills
2+ years support experience, semiconductor domain knowledge, multi-disciplinary metrology equipment experience, software troubleshooting
Technologies
SECS, HSMS
Responsibilities
Implement customer support policy, supervise and maintain field systems, support OEM partners and end users under warranty, guide user training, maintain parts inventory, assist in equipment integration and upgrades, provide feedback to headquarters, support beyond scheduled hours
Seniority
Mid-level, hands-on IC