Werkstudent Elektronische Post und Archivierung (m/w/d)
Core
Processing and routing over 1.5 million digital customer inquiries and managing compliant archiving of documents.
Role type
Student assistant for email processing and digital archiving
Builds
Digital customer service workflows and document archives
Domain
IT services and document management
Deliverable
client delivery
Required skills
digital email routing, document verification, process testing, document indexing, MS Office proficiency
Preferred skills
independent work, structured approach, quality awareness, quick learning ability
Technologies
MS Office, digital document systems
Responsibilities
screen and route incoming emails and customer inquiries, process incoming contacts, support testing of new process routes, control and post-process scanned documents, index and archive digitized documents
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