Operadores en 24x7 con o sin experiencia previa
Core
24/7 shift operator responsible for monitoring systems and infrastructure, managing tickets, and executing technical procedures.
Role type
shift operations technician
Builds
system monitoring and incident resolution
Domain
IT operations and infrastructure
Deliverable
infrastructure
Required skills
ticketing management, technical procedure execution, documentation management, incident handling, assertive communication, Microsoft Office proficiency, IT environment experience
Preferred skills
prior experience in system monitoring and infrastructure management
Technologies
ticketing systems, Microsoft Office
Responsibilities
monitor systems and infrastructure, manage tickets and incidents, execute technical procedures, handle documentation
Seniority
entry-level to experienced
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