Junior IT support specialist
Core
Provide technical support, manage IT equipment, and maintain computer systems and networks for company staff.
Role type
Junior IT support specialist
Builds
IT equipment, software packages, server services, and user access rights
Domain
IT infrastructure and support
Required skills
hardware and software troubleshooting, system installation and upgrades, user access management, on-boarding/off-boarding processes, virtual server management, network protocols knowledge, G Suite administration (via careerplan.io/jobs/F9-007-A6-D6D-junior-it-support-specialist)
Preferred skills
cloud platforms experience, automation tools (Integromat, Zapier, Monday)
Technologies
Windows, Linux, G Suite, Monday, Freshdesk, Slack, Integromat
Responsibilities
Install and upgrade computer components and software, troubleshoot hardware and software errors, manage virtual servers and network systems, handle user on-boarding and off-boarding, provide technical support to on-site and remote users
Seniority
Junior, hands-on IC