Customer Success Manager
Core
Ensure customers achieve measurable success with Classiq's quantum software platform by guiding them from onboarding to expansion and extracting maximum value.
Role type
Senior Customer Success Manager (Quantum Software)
Builds
Customer success plans, renewals, and expansion opportunities for quantum computing clients
Domain
Quantum Computing / Deep Tech
Required skills
Customer relationship management, technical account management, renewals and growth discussions, conflict resolution, consultative engagement, complex software tool learning, internal feedback synthesis
Preferred skills
Quantum computing knowledge, programming experience, Master's degree (M.Sc/M.B.A), experience with state-of-the-art AI tools
Technologies
Quantum software platforms, AI tools
Responsibilities
Build and maintain long-term relationships with customers, drive engagement and growth, collaborate with technical teams to solve challenges, lead end-to-end renewals, serve as the customer's voice internally
Seniority
Senior, hands-on IC
