Business Applications Analyst (Salesforce)
Core
Partner with stakeholders to translate business needs into scalable Salesforce solutions, optimizing lead-to-cash processes and customer lifecycle management.
Role type
Business Applications Analyst (Salesforce)
Builds
Enterprise application solutions for law enforcement, national security, and intelligence agencies
Domain
Security & Intelligence / Enterprise Software (via careerplan.io/jobs/F2-009-9D-07B-business-applications-analyst-salesforce)
Required skills
Salesforce administration and configuration, Lead-to-Cash process expertise, business process analysis, requirements gathering, gap analysis, solution design, project coordination, UAT leadership, SQL querying, cross-functional collaboration
Preferred skills
Salesforce Administrator certification, advanced reporting and dashboarding, Jira or Monday.com experience, enterprise system integration knowledge
Technologies
Salesforce, SQL, Jira, Monday.com
Responsibilities
Analyze and optimize end-to-end business processes, design functional and technical solutions, prepare requirements and specifications, configure and maintain Salesforce, support lead-to-cash and customer lifecycle activities, develop reports and dashboards, lead UAT, provide application support and troubleshooting
Seniority
Mid-level, hands-on IC
