Technical Account Manager
Core
Strategic technical partner ensuring successful deployment, adoption, and value realization of cyber-physical systems (CPS) protection platforms for enterprise customers.
Role type
Senior Technical Account Manager (CPS/Cybersecurity)
Builds
Claroty's AI-powered CPS protection platform (asset inventory, exposure management, network protection, secure access, threat detection)
Domain
Cybersecurity / Operational Technology (OT) / Industrial Networks
Required skills
IT networking architecture, TCP/IP/routing/switching/DNS/DHCP, OT/industrial network environments, cybersecurity principles, CCNA certification, Japanese (fluent), English (fluent)
Preferred skills
CCNP certification, Network Architect experience
Technologies
Claroty Platform, xDome, Continuous Threat Detection (CTD)
Responsibilities
Partner with customers to plan, design, deploy, and configure CPS solutions; serve as primary technical point of contact; provide architecture recommendations and optimization strategies; identify risks and opportunities; translate field insights to Product/Engineering teams; develop technical documentation and playbooks; support complex technical escalations; drive executive-level technical conversations. (via careerplan.io/jobs/F2-004-2F-271-technical-account-manager)
Seniority
Senior, hands-on IC
