Chargé(e) de Service client B2B - SAV et ADV (F/H)
Core
B2B customer service and support specialist handling technical inquiries and administrative order management for professional pool distributors.
Role type
B2B customer service and support specialist
Builds
Customer support and order fulfillment for professional pool distributors
Domain
Pool maintenance equipment and robotics
Deliverable
client delivery
Required skills
B2B customer service, technical support, order management, ERP/CRM usage, multi-tasking (via careerplan.io/jobs/E3-008-BC-27C-chargee-de-service-client-b2b-sav-et-adv-fh-at-maytronics)
Preferred skills
Technical product knowledge, English (international environment)
Responsibilities
Respond to professional client inquiries via phone and email, perform first-level remote diagnostics, log and track support requests, manage customer orders in ERP, coordinate shipments with carriers, prepare billing elements.
Seniority
Entry-level to Junior