Head of Business Operations
Core
Lead people and execution across sales, marketing, customer success, and service to build a repeatable growth engine for an agentic CRM platform.
Role type
Senior operating leader (Head of Business Operations)
Builds
Data integrity infrastructure for the agentic CRM
Domain
B2B SaaS, Data Integrity, AI Agents
Deliverable
production ML models
Required skills
Cross-functional execution, team building and hiring, operational planning, AI agent creation, workflow automation
Preferred skills
B2B SaaS experience, technical product understanding, hands-on AI tool proficiency
Technologies
ChatGPT, Claude
Responsibilities
Coordinate sales, marketing, customer success, and service around a connected customer journey; Turn commercial priorities into campaigns and customer programs; Identify practical ways AI can improve operations; Create and use AI agents to help the team research and prioritize
Seniority
Senior, hands-on IC