BFSI ServiceNow Presales Lead
Core
Lead ServiceNow presales and solution development for banking, financial services, and insurance opportunities across enterprise functions.
Role type
Senior presales lead (ServiceNow)
Builds
Customer-specific ServiceNow solution strategies, value propositions, and proposal responses.
Domain
BFSI (Banking, Financial Services, Insurance) + Enterprise IT Management
Deliverable
product features
Required skills
ServiceNow platform expertise, presales and solutions experience, greenfield and re-platforming implementations, managed service provider/direct and centralized/federated operating models, non-IT products (HRSD, CSM, IRM, SecOps, FSO), ITxM background (ITSM, ITOM, ITAM), ServiceNow certification, AI and generative AI architectures knowledge, SaaS business models understanding.
Preferred skills
Banking, financial services, or insurance experience, ServiceNow non-IT products (CMDB, Discovery, AIOps, ITAM), enterprise architecture, strong consulting and advisory experience.
Technologies
ServiceNow, Agentic AI, CMDB, ITSM
Responsibilities
Lead ServiceNow presales and solution development, create customer-specific solution strategies and value propositions, prepare and present proposal responses, build and manage an opportunity pipeline, coordinate customer-facing teams and technology specialists, create solution materials and success stories, advise strategic customers, work with ServiceNow partner and field-sales teams.
Seniority
Senior, hands-on IC