Case Review Analyst
Core
Review cases completed by case workers to determine benefit eligibility, document errors, investigate constituent complaints, and identify fraud or abuse in public assistance programs.
Role type
Case Review Analyst
Builds
Public assistance program compliance and fraud detection
Domain
Public sector / Social Services (via careerplan.io/jobs/CAI-Case-Review-Analyst-case-review-analyst-at-cai)
Deliverable
dashboards & analysis
Required skills
case management, compliance with state/federal laws, data entry, Microsoft Office Suite, analytical skills, written and verbal communication, organizational abilities, attention to detail
Preferred skills
bilingual communication, OnBase experience
Responsibilities
Review cases to determine benefit eligibility, document errors and provide feedback, investigate and record constituent complaints, identify fraud or abuse, communicate with clients about cases, answer questions from case workers
Seniority
Entry-level to Junior