Analyste de système applicatif
Core
Support the evolution and performance of road assistance platforms for thousands of members by translating business needs into technical requirements and deploying scalable solutions.
Role type
Senior application systems analyst (hybrid IC)
Builds
Road assistance platforms and digital transformation initiatives for CAA-Québec members
Domain
Insurance/Non-profit + Enterprise application operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Business requirement analysis, functional and technical specification, solution design, system integration, testing and deployment, license management, cost optimization, on-call support coordination
Preferred skills
Agile development environment experience, software development knowledge, API integration experience
Technologies
Enterprise application systems, API integration tools
Responsibilities
Collaborate with business lines to clarify and validate business needs; Translate business needs into functional and technical requirements; Design scalable solutions aligned with enterprise technology directions; Specify, configure, test, and deploy features; Coordinate integrations with third-party systems; Ensure all evolutions pass through the full lifecycle from analysis to deployment; Collaborate with specialized teams to ensure system availability and security; Analyze, test, and coordinate periodic solution updates; Diagnose and resolve system functionality and data quality issues; Contribute to optimal license management and cost optimization; Provide on-call support outside business hours (50% of time)
Seniority
Senior, hands-on IC with on-call responsibilities
