Head of Technical Account Management
Core
Own the post-sale technical engagement model, scaling the TAM team to ensure Fortune 500/Global 2000 security organizations get measurable value from Vega's AI-native security platform.
Role type
VP of Technical Account Management (Leadership)
Builds
Post-sale technical engagement model, global TAM team, customer success playbooks
Domain
Cybersecurity / Security Analytics / SaaS
Deliverable
production ML models
Required skills
Technical Account Management leadership, SIEM/security analytics platform expertise, B2B SaaS team scaling, enterprise account management, cloud fundamentals (AWS/Azure/GCP), stakeholder communication
Preferred skills
SOC/Security Engineering background, building post-sale orgs from scratch, KQL (Kusto Query Language)
Technologies
Vega platform, AWS, Azure, GCP, KQL
Responsibilities
Define post-sale engagement playbooks and KPIs, hire and scale global TAM team, serve as senior technical escalation point, partner with Product/Engineering to influence roadmap, travel to customer sites for key engagements
Seniority
VP, Strategy & Mentorship
