Healthcare Virtual Assistant - Spanish Bilingual (Onsite)
Core
Spanish-English bilingual virtual assistant supporting US-based medical practices with patient coordination, scheduling, and front-office operations.
Role type
Healthcare Virtual Assistant (Bilingual)
Builds
Patient intake, appointment scheduling, and administrative support for US clinics
Domain
Healthcare / Medical Administration
Deliverable
client delivery
Required skills
Spanish (fluent), English (fluent), patient coordination, appointment scheduling, EMR/EHR management, HIPAA compliance, inbound/outbound calling
Preferred skills
US clinic support experience, BPO healthcare account experience
Technologies
EMR/EHR systems, practice management software
Responsibilities
Handle inbound/outbound calls with patients, manage appointment scheduling and confirmations, support patient onboarding and registration, maintain patient records in EMR/EHR, coordinate with providers and insurance companies
Seniority
Entry-level to Mid-level, hands-on IC