Healthcare Virtual Assistant – Front Office & Patient Coordination (Onsite)
Core
Support remote daily front office operations for a US-based healthcare clinic by managing patient intake, scheduling, insurance verification, and administrative workflows.
Role type
Healthcare Virtual Assistant (Front Office & Patient Coordination)
Builds
Patient profiles, appointment schedules, insurance eligibility records, and payment reconciliations
Domain
Healthcare administration / US-based clinic operations
Deliverable
product features
Required skills
Patient onboarding, insurance verification, appointment scheduling, EMR/EHR usage, data entry, HIPAA compliance, remote communication
Preferred skills
Spanish/English bilingualism, Practice Management Software experience, Google Workspace proficiency
Responsibilities
Verify insurance eligibility and benefits, manage patient scheduling, process patient referrals, handle incoming communications, assist with check-in/check-out procedures, process payment reconciliations, maintain accurate patient records
Seniority
Individual Contributor, entry to mid-level