Healthcare Virtual Assistant Athena EMR Experience
Core
Remote Healthcare Virtual Assistant supporting U.S. clinic operations, patient engagement, and administrative workflows using Athena EMR.
Role type
Healthcare Virtual Assistant (Administrative/Operations)
Builds
Patient appointment scheduling, record maintenance, and clinic workflow coordination
Domain
U.S. Healthcare / Medical Administration
Deliverable
product features
Required skills
Athena EMR proficiency, patient record management, appointment scheduling, insurance verification, prior authorization processing, prescription refill handling, lab result auditing, inbound call handling, medical chart scrubbing
Preferred skills
Medical billing and coding experience
Technologies
Athena EMR
Responsibilities
Verify patient benefits and insurance coverage, reactivate past patients, handle inbound patient calls, conduct appointment confirmations and reminders, schedule and reschedule appointments, maintain and update patient records, perform medical chart scrubbing, process prior authorizations, handle prescription refills, audit laboratory results, support clinic workflow monitoring
Seniority
Individual Contributor, entry to mid-level
