IT Service Engineer / System Engineer
Core
Regional IT Service Engineer providing onsite and remote Level-2 support, infrastructure maintenance, and project participation for VPG locations in Germany and France.
Role type
Senior IC IT Service Engineer (Systems)
Builds
Reliable local IT operations, hardware/software deployments, and network connectivity across European sites.
Domain
Enterprise IT Operations / Hardware Support / Network Infrastructure
Required skills
Windows client environments, workplace hardware, networking (LAN/WAN, TCP/IP, DNS, DHCP), Active Directory, virtualization (VMware, Hyper-V), Microsoft 365, troubleshooting, documentation, vendor coordination
Preferred skills
Microsoft 365, Windows Server, modern workplace environments
Technologies
Windows, Active Directory, VMware, Hyper-V, Microsoft 365, LAN/WAN, Wi-Fi, TCP/IP, DNS, DHCP
Responsibilities
Provide onsite and remote IT support for hardware, software, and connectivity issues; Perform planned onsite visits for preventive maintenance and technical assistance; Install, configure, and maintain workplace technology (laptops, desktops, peripherals); Support local network and connectivity infrastructure; Participate in regional IT projects (rollouts, office moves, upgrades); Coordinate with global IT teams for escalations; Maintain accurate documentation and asset records; Support business continuity and backup/recovery activities; Provide user guidance and basic training; Coordinate with external vendors.
Seniority
Early career to Mid-level, hands-on IC