Customer Service Representative (On-Site | Barranquilla)
Core
Provide professional customer support via phone, email, and chat to assist with orders, appointments, account access, and general inquiries.
Role type
Customer Service Representative
Builds
Customer support interactions across multiple channels
Domain
Customer service / Contact center
Deliverable
client delivery
Required skills
Verbal and written English communication, problem-solving, multitasking, attention to detail, system navigation (via careerplan.io/jobs/BA-006-D4-C67-1A-60F-customer-service-representative-on-site-barranquilla)
Preferred skills
2+ years of customer service or contact center experience
Responsibilities
Answer customer inquiries via phone, email, and chat; assist with order and appointment management; help customers access and update accounts; resolve concerns and escalate complex issues; document interactions; meet quality and productivity standards