Remote Customer Support Specialist | Maintenance & Housing Support
Remote · from United StatesFreelance / independent contractor
Core
Handle customer inquiries, coordinate maintenance requests, and assist with housing searches for a US-based housing services operation.
Role type
Remote Customer Support Specialist (Maintenance & Housing)
Builds
Customer support interactions and maintenance coordination workflows
Domain
Housing services / Property management
Deliverable
client delivery
Required skills
Customer service, maintenance coordination, housing locator support, open-line support, professional communication, information gathering, process adherence, record keeping, multi-tasking, independent work, shift reliability
Preferred skills
Previous call center experience, housing support experience, maintenance request handling, problem-solving, organizational skills