Veterinary Client Support Representative
Core
Provide compassionate customer support to pet owners and veterinary clinics via phone, handling inquiries, scheduling, and documentation.
Role type
Client Support Representative (Call Center)
Builds
Customer service interactions and appointment scheduling for veterinary practices (via careerplan.io/jobs/BA-006-7F-C60-5F-600-veterinary-client-support-representative)
Domain
Healthcare / Veterinary Services
Deliverable
client delivery
Required skills
Phone support, appointment scheduling, CRM usage, documentation, problem-solving, empathetic communication, procedure adherence
Preferred skills
Healthcare customer service, veterinary industry experience, medical office experience, appointment scheduling, CRM, ticketing systems, pet ownership