Veterinary Client Support Representative
Core
Provide compassionate customer support to pet owners and veterinary clinics via phone, handling scheduling, inquiries, and documentation. (via careerplan.io/jobs/BA-006-7F-C60-3B-604-veterinary-client-support-representative)
Role type
Client Support Representative (Call Center)
Builds
Appointment scheduling and customer service workflows for veterinary practices
Domain
Healthcare / Veterinary Services
Deliverable
client delivery
Required skills
Phone support, appointment scheduling, CRM usage, documentation, problem-solving, empathetic communication, procedure adherence
Preferred skills
Healthcare customer service, veterinary industry experience, medical office experience, ticketing system experience, pet ownership