Veterinary Client Support Representative
Core
Provide compassionate customer support to pet owners and veterinary clinics via phone, handling inquiries, scheduling, and documentation.
Role type
Client Support Representative (Call Center) (via careerplan.io/jobs/BA-006-7F-C60-2B-60C-veterinary-client-support-representative)
Builds
Customer service interactions and appointment scheduling for veterinary practices
Domain
Healthcare / Veterinary Services
Deliverable
client delivery
Required skills
Phone communication, appointment scheduling, CRM usage, documentation, problem-solving, empathy, procedure adherence
Preferred skills
Healthcare customer service, veterinary industry experience, medical office experience, appointment scheduling, CRM, ticketing systems, pet ownership