EV Technical Support Specialist
RemoteFreelance / independent contractor
Core
Provide first-level technical support for electric vehicle charging products via phone, live chat, and email, guiding customers through troubleshooting and order updates.
Role type
First-level technical support specialist (EV charging)
Builds
Customer support for EV charging products and related services
Domain
Electric vehicles / EV charging infrastructure
Deliverable
client delivery
Required skills
Technical troubleshooting, customer communication, order management, documentation, problem-solving, Microsoft Office proficiency
Preferred skills
EV charging equipment knowledge, automotive systems knowledge, Spanish language proficiency