Remote Bilingual Customer Service Representative | Mexico
Core
Remote bilingual customer service representative supporting US-based customer support operations.
Role type
Customer Service Representative
Builds
Customer support interactions for US clients
Domain
BPO / Customer Support
Deliverable
client delivery
Required skills
English communication, US BPO/call center experience, inbound/outbound handling, multitasking, system navigation
Preferred skills
Healthcare, technical, billing, sales, collections, administrative support experience
Technologies
Microsoft Teams, Office 365, Windows 11
Responsibilities
Handle inbound and/or outbound customer interactions, manage live chat and email support, handle escalations and retention tasks (via careerplan.io/jobs/BA-006-52-B66-99-60B-remote-bilingual-customer-service-representative-mexico)
Seniority
Individual Contributor