Program/Project Management Lead
Core
Manage overall delivery of HR-focused programs and projects within the ServiceNow platform to achieve business outcomes.
Role type
Senior Program/Project Management Lead (ServiceNow HRSD)
Builds
HR service delivery workflows and project outcomes on ServiceNow
Domain
Human Resources / Enterprise Service Management (ESM)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow HRSD configuration, project scope definition, stakeholder communication, risk mitigation, cross-functional coordination, workflow analysis
Preferred skills
ServiceNow platform administration, translating business needs to technical solutions
Technologies
ServiceNow
Responsibilities
Define project scope and monitor execution of deliverables, Coordinate with cross-functional teams to ensure seamless project execution, Monitor project timelines and resource allocation, Facilitate risk identification and mitigation strategies, Support junior team members by providing guidance, Contribute solutions to work-related problems
Seniority
Senior, hands-on IC