Packaged/SaaS App Engineering Lead
Core
Lead the design, configuration, integration, and release management of ServiceNow Hardware Asset Management (HAM) packaged/SaaS solutions.
Role type
Senior IC Engineering Lead (ServiceNow HAM)
Builds
ServiceNow HAM configurations and integrations
Domain
IT Service Management / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow Hardware Asset Management (HAM), configuration management, integration techniques, release cycle management, platform standard definition, complex troubleshooting
Preferred skills
Cross-functional coordination, team mentorship, best practice implementation
Technologies
ServiceNow
Responsibilities
Oversee design and continuous improvement of SaaS solutions, manage configuration and integration processes, establish platform standards, mentor junior team members, coordinate cross-functional efforts
Seniority
Senior, hands-on IC
