SW/App/Cloud Tech Support Manager
Core
Manage large to medium-sized teams and work efforts to identify, assess, and create solutions for complex operational problems within Accenture's Technology for Operations team.
Role type
Senior IC Tech Support Manager (Operations)
Builds
Intelligent operating models and innovative, secure technologies for clients
Domain
Professional Services / Technology Operations / Cloud & Security
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Agile Project Management, Sourcing & Procurement Solutions, Complex Problem Solving, Strategic Goal Setting, Independent Decision Making, Team Management
Preferred skills
None stated
Technologies
None stated
Responsibilities
Identify and assess complex problems for the area of responsibility; Create solutions requiring in-depth evaluation of variable factors; Interact with senior management at clients and within Accenture; Manage large to medium-sized teams or work efforts; Act independently to determine methods and procedures on new assignments.
Seniority
Senior, hands-on IC with team management