ACSM Solution Architect Manager
Core
Leads a team of experts to understand customer business challenges and define/deliver business solutions for the ACSM product.
Role type
Senior IC Solution Architect Manager
Builds
ACSM solution value propositions and project approaches for pre-sales, delivery, and follow-through
Domain
Enterprise software solutions (ACSM) and consulting services
Deliverable
production ML models | product features | client delivery
Required skills
Solution architecture, technology solutions consulting, project management, portfolio management, cross-functional team leadership, customer-facing engagement support, commercial approval, resourcing management, sales-to-delivery handoff governance, internal advocacy, insight sharing, community building, coaching, team empowerment
Preferred skills
Early-stage technical sales experience, external community event participation (conferences, seminars, hackathons)
Technologies
ACSM
Responsibilities
Manage team to define and document ACSM solution value proposition and project approach; Own approval of ACSM commercials; Support resourcing and sales-to-delivery handoff; Provide customer-billable oversight for strategic customers; Facilitate insight sharing with delivery teams and partners; Guide team on escalations, acceleration, and prioritization; Foster community sharing of stories and learnings; Participate in external community events and share learnings internally
Seniority
Manager, hands-on leadership
